Computer Systems Design

The Colorado Department of Labor and Employment (CDLE) is renewing its contract with Computer Systems Design Co. (CSDC) for the support, enhancement, and continued operation of its existing secure, automated, web-based Work Opportunity Tax Credit (WOTC) system. The system has been in place for almost 20 years and requires ongoing maintenance and enhancements to comply with federal and state program requirements, evolving security and technology standards, and to ensure uninterrupted services to Colorado employers and job seekers. The contract includes services such as software updates, bug fixes, user-requested enhancements, interface support, user support and documentation, system availability, security and backups, and quarterly and audit reports. • Maintain and enhance the system • Provide interface support for automated eligibility interfaces • Offer user support and documentation • Ensure high system uptime and provide secure hosting and backups • Provide customizable report generation, including Federal WOTC reports and audit sampling.