State of Ohio Computer Center Steady-State Operations (SOCC-SS) RFP

This solicitation seeks a single contractor to provide comprehensive steady‑state operational support for the State of Ohio Computer Center (SOCC). The work includes implementing and integrating modern infrastructure services management tools, aligning the center with a future‑state operating model, and delivering a suite of services spanning staff augmentation, mainframe operations, facilities technical management, cross‑functional support, and implementation activities. • Provide day‑to‑day operational support and maintenance of existing IT infrastructure. • Deploy and integrate proven infrastructure management tools to modernize service delivery. • Deliver specialized services: staff augmentation, mainframe support, facilities technical management, cross‑functional services, and implementation. • Align all activities with a modernized operating model to improve efficiency and reliability. • Must comply with Ohio IT policy standards and service requirements as detailed in Exhibit 1.