Description
The Department of Information Technology (DoIT) is seeking a Master Contractor to provide data telecommunications services for the Oakland site. The services will include internet connectivity and other related services. The contract will be for a period of 2 years, with the option for renewal. The contractor will be responsible for providing highly available services, with a minimum uptime of 99.7%. The contractor will also be required to provide maintenance support on a 24x7x365 basis.
• The contractor must meet the technical requirements described in the Data Telecommunications Services Master Contract RFP No. F50B4400028.
• The contractor must provide a project manager to create a transition-in and transition-out plan.
• The contractor must furnish key personnel within 30 days of receipt of a Notice to Proceed.
• The contractor must provide a written Standard Operating Procedures for network monitoring and management within 15 calendar days of receipt of a PO.
• The contractor must provide a written procedure for reporting problems or suspected problems within 15 calendar days of receipt of a PO.