Tax Deferral Program Implementation Plan

The City of Richmond is seeking a qualified consultant to develop a comprehensive implementation plan for a new real‑estate tax‑deferral program slated to launch in January 2028. The scope includes: • Review and analysis of at least five peer municipal tax‑deferral programs (Virginia and national) and produce a best‑practice report. • Drafting of program rules, eligibility criteria, application forms, and a plain‑language guide. • Assessment of existing City technology platforms, identification of integration needs, and recommendation of system enhancements or new solutions. • Creation of a performance‑metrics framework and reporting templates for annual oversight. • Staffing and budget analysis, including FTE estimates, cost‑benefit of in‑house vs. third‑party administration, and multi‑year budget projections. • Delivery of a preliminary implementation plan (due Nov 16 2026) and a final plan (due Feb 1 2027) with risk register, timeline, and recommended next steps. The consultant must attend weekly status meetings, be available 8 AM‑5 PM ET, and may conduct work via MS Teams or in‑person at City Hall.