3457 - Answering Service - #255143

The contract is for answering services to be provided to Allegheny County, PA. The services include providing after-hours answering services, handling calls from residents, and directing callers to the Health Department during business hours. The contract has a total value of $55,260.00 and is for a period of two years, from March 1, 2021, to February 28, 2023. The key points of the contract include: * The vendor will provide after-hours answering services, including handling calls from residents and directing callers to the Health Department during business hours. * The vendor will provide a detailed call log to the Health Department on a daily basis. * The vendor will comply with all applicable laws and regulations, including the Anti-Sweatshop provisions of the County's Administrative Code. * The contract has a total value of $55,260.00 and is for a period of two years. * The contract may be terminated by the County upon 30 days' written notice.