Election Response Software

This contract is for the licensing and maintenance of Election Response Software, which is a help desk management system designed for election offices. The software provides features such as ticket entry, tiered ticketing, knowledgebase management, and mobile app access for technicians. The contract is between the County of Orange and Tenex Software Solutions, Inc. and has a term of one year, with an option for renewal. The contract value is $19,000.00, and the payment terms are net 30 days after receipt of an invoice. The contract also includes provisions for insurance, indemnification, and termination.