Office Supplies, Related Products and Services. Please note: Ball Office Products is under the parent company EPIC Business Essentials.

This contract is for the provision of office supplies, related products, and services to Region 4 Education Service Center (Region 4 ESC) and other public agencies. The contract was awarded to EPIC Business Essentials, a private company, and has a term of five years with the option to renew for an additional five years. The contract includes a wide range of products and services, including office supplies, school supplies, janitorial supplies, office furniture, and information technology services. The contract also includes provisions for pricing, payment, and delivery. The key aspects of this contract include the provision of high-quality products and services, competitive pricing, and excellent customer service. Some of the key features of this contract include: • Personalized service provided by locally-owned office supply dealerships • Customized EPIC web platform for ordering, service, returns, and reporting • Option for agencies to use local dealer web platforms for ordering • 98.13% fill rate of over 20,000 stocked items in 60 distribution centers • Green products and initiatives to further the commitment to the planet • Centralized billing and reporting using the web eCommerce based platform • Competitive pricing using cooperative buying power and partnership with North America's largest office supply wholesalers The contract also includes provisions for contract management, including contract renewal, termination, and dispute resolution. Overall, this contract aims to provide Region 4 ESC and other public agencies with a reliable and cost-effective solution for their office supply needs.