SIEPRO Technical Service

The SIEPRO Technical Service Agreement is a contract between the City of Orlando and AWC INC for technical services related to Siemens equipment. The contract includes priority support, software updates, and application support. The scope of work includes the provision of technical services for a period of 1 year, with the option for renewal. Key aspects of the contract include the provision of 80 hours of application support, software updates for Factory Automation Software, and industrial Ethernet SOFTNET S7 software update service. The contract is valued at $211,741.09, and the City of Orlando is the initiating party. • Priority support (7 x 24 x 365) • Software Update Service for Factory Automation Software • Industrial Ethernet SOFTNET S7 software update service • Application Support - 80 Hours • Siemens Agreement No.: CS-ID-Q23160067 • Agreement Start - End: 06/04/2024 - 06/03/2025 • Agreement Duration: 1 year • Termination: This Agreement shall be effective for the term identified below, or terminated by Customer or Siemens in accordance with the Service Terms.