Description
This solicitation seeks a comprehensive software solution to manage Board of Revision tax valuation appeal cases for Cuyahoga County. The contract is for a five‑year period, with the system slated to go live on November 1 2023, providing case tracking, document management, workflow automation, and reporting capabilities.
• Scope: Design, develop, host, and maintain a case‑management application tailored to the Board of Revision’s processes.
• Delivery: Full implementation, training, and ongoing support over a five‑year term.
• Procurement: Open competitive RFP (FORMAL RFP) with both hard‑copy and electronic submission options, closed August 29 2022.
• Timeline: Anticipated go‑live November 1 2023; contract runs through November 1 2028.
• Agency Contact: Paul J. Porter, Director, Department of Purchasing (phone (216) 443‑7200).