Tertiary Debt Collection Services for Business & Excise Tax

The City of New York Department of Finance is seeking a qualified vendor to provide tertiary debt‑collection services for Business and Excise Tax judgments that have already been placed with primary and secondary collection agencies. The contractor will receive electronic referrals, must begin collection activities within three days, and will earn commission only on payments where a dunning letter was mailed within 90 days prior to receipt. The award will be a single‑award, commission‑based contract lasting until 31 Oct 2029, with an anticipated start on 1 Dec 2026. • Collect and pursue outstanding Business & Excise Tax judgment balances (≈ $119 M total, ~29,876 accounts). • Perform telephone outreach and mail‑based dunning letters (no email or text). • Maintain secure call‑center records, submit weekly activity reports, and integrate with the Department’s Business Tax Collection System. • Meet NYC M/WBE participation requirement of 8 % (subcontractors or joint‑venture partners). • Must hold a NYC Debt‑Collection‑Agency license and comply with extensive security, record‑retention, and reporting requirements.