IFB 2209 Debt Collection Services

The Department of Developmental Services (DDS) is seeking a qualified contractor to provide comprehensive debt‑collection services for its Accounting and Fiscal Services Section. The work includes auditing delinquent vendor accounts, recovering employee‑related advances, handling dishonored checks, enforcing judgments, and pursuing over‑payments. The contractor must perform skip‑tracing, credit‑report pulls, property searches, and maintain a secure real‑time database accessible to DDS. All collected funds must be remitted to DDS, with the contractor compensated only as a percentage of amounts collected. The contract runs from January 1 2027 through June 30 2028 and requires compliance with federal and California debt‑collection statutes, extensive data‑security measures, and timely reporting. • Scope: full‑service debt collection (vendor, employee, judgment, over‑payment) with reporting and data security. • Requirements: California debt‑collector license, $1 M general liability insurance, background checks, and ability to remit 100 % of collected funds. • Timeline: IFB posted 10/29/2026, questions due 11/5/2026, bid deadline 11/19/2026, contract period 18 months.