Awarded vendors
- Global Solutions Group, Inc.
Description
This contract establishes a three‑year, possibly five‑year (with two optional one‑year extensions) partnership between Wakulla County and a private IT services firm to provide comprehensive information‑technology support for the County’s offices. The scope covers cloud services, server and virtualization management, network design and maintenance, help‑desk operations, hardware procurement, VOIP migration, and cybersecurity—including endpoint detection, compliance audits, and Zero‑Trust Network Access. The award is a firm‑fixed‑price (lump‑sum) arrangement with a required cost breakdown by task and an optional rate‑sheet for out‑of‑scope work.
• Four annual task areas: IT backbone (cloud, servers, networking, help‑desk), hardware/vendor management, telecommunications (VOIP), and cybersecurity/compliance.
• Migration from the incumbent provider, ongoing support for ~250 users, ~200 endpoints, and a mixed Windows/Mac environment.
• Contract value is expected to be in the high‑hundreds‑of‑thousands annually, with a base three‑year term and two one‑year renewal options.