RFP 2014-41: Business Process Management Support

This contract awards Business Process Management (BPM) consulting services to Public Consulting Group for Covered California. The work focuses on transitioning the exchange from its start‑up phase to ongoing operations by redesigning, documenting, and managing core business processes, and providing project‑management oversight. The contractor must deliver gap analyses, process models, dashboards, risk logs, and weekly status reports, while coordinating with existing vendors and operating within California business hours. The agreement is a time‑and‑materials arrangement capped at $2 million, with a base term of September 2015 through June 2017 and potential one‑year extensions. • Scope: BPM support, process redesign, documentation, and project‑management services. • Budget: Maximum contract value $2 M; payment upon acceptance of deliverables. • Timeline: Proposals due July 31 2015; intent‑to‑award August 18 2015; contract start September 1 2015.