The County of Riverside is seeking a lean management consulting service to help the Probation Department streamline its operations and improve efficiency. The consultant will use the Lean Management Six Sigma method to identify and eliminate waste, and to improve services to the Courts and community. The goal of the project is to evaluate programs, ensure that systems and processes eliminate waste, add value to service delivery, and ensure resources are allocated appropriately to provide better engagement with clients.
• The consultant will help the Probation Department to shift paradigms from business as usual to an effective, efficient, and innovative way of business operations.
• The project aims to improve staff efficiencies, decrease the time to client engagement, and increase cost savings.
• The consultant will work with the Probation Department to develop a comprehensive review of its operations and identify areas for improvement.
• The project will help the Probation Department to improve collaboration with other County departments and community-based organizations.