Awarded vendors
- NFP Health Services Administration LLC
Description
This contract awards NFP Health Services Administration LLC the responsibility to deliver a cloud‑based enrollment and financial‑management solution for Covered California’s Small‑Business Marketplace (CCSB). The work includes end‑to‑end SaaS platform provision, data conversion from legacy systems (back to 2014), integration with state payment processors, and ongoing system/operational support for the existing call‑center staff. The vendor must adhere to Agile delivery practices, provide qualified project leadership (minimum 8 years health‑insurance experience), and satisfy rigorous security standards (NIST 800‑53 rev 5, PCI, GovRAMP, or ARC‑AMPE). The contract runs three years (July 2026 – June 2029) with the possibility of two additional 2‑year extensions, and the ceiling value is $13 million.
• SaaS platform for enrollment & financial management of small‑business health plans.
• Mandatory data migration covering full billing history back to 2014 and provision of a SQL‑accessible data warehouse.
• Requirement for Agile team staffing (Project Manager, Scrum Master, Interaction Designer, Data‑Conversion lead) and compliance with security frameworks and Generative‑AI disclosure.