Description
The Department of Veterans Affairs is seeking a contractor to provide maintenance and repair services for the ASCOM Nurse Call System currently installed within the Fayetteville Coastal VA Healthcare System. The required services include all labor, parts, supervision, travel, technical expertise, tools, equipment, and materials necessary to maintain the existing Ascom Nurse Call System in full operational condition. This system is a proprietary, patient safety critical communication platform that utilizes manufacturer-specific software, firmware, and system architecture. The contractor must be an authorized service provider of ASCOM, the Original Equipment Manufacturer (OEM).
Some key points to consider:
• The contract will be for a base year and two ordering periods.
• The services are essential to sustain operational readiness within the Fayetteville Coastal VA HCS Nursing Service.
• The contractor must meet ASCOM's training, technical, and compliance requirements.
• The contractor must have access to proprietary tools, software, and OEM parts.