Description
The Army Contracting Command-Redstone Arsenal-Corpus Christi Army Depot is conducting market research to identify potential sources for providing Nutanix Maintenance and Support. The contractor will be required to provide comprehensive maintenance and support on all depot-owned Nutanix IT equipment. This includes 24/7 telephone and remote support, technical support, hardware support, software support, and firmware updates. The contractor must also adhere to strict security requirements, including safeguarding classified or sensitive information and reporting any security incidents.
Key aspects of the job include:
• Providing comprehensive maintenance and support for Nutanix IT equipment
• Meeting specific response time requirements
• Providing 24/7 telephone and remote support
• Providing technical support and hardware replacement
• Adhering to strict security requirements
• Protecting sensitive information and reporting security incidents