U.S. Army Continuing Education System (ACES) Centralized Education Support Services

The U.S. Army is seeking information from potential contractors to provide centralized education support services for the U.S. Army Continuing Education System (ACES). The services will be provided at over 70 locations across the U.S., Japan, and Korea. The contractor will be required to provide counseling services, instruction, and other education support services to soldiers. The contract will be a firm-fixed-price contract, and the contractor will be required to have a financial strategy to manage cash flow for a contract of this magnitude. The contractor will also be required to have a plan for staffing all locations to full operational capacity within the required timeline and to provide trained substitutes to cover planned and unplanned absences. Some key points to consider include: • The contractor will be required to have experience in delivering education support services to the military. • The contractor will be required to have a plan for recruiting, vetting, and verifying that candidates meet the specific requirements for personnel. • The contractor will be required to have a training program to ensure staff remain proficient with Army-specific systems and policies. • The contractor will be required to have experience in managing personnel under the Status of Forces Agreement (SOFA) process in Korea and Japan. • The contractor will be required to have a plan for providing alternative technical solutions when face-to-face service is not feasible.