Security Officer Services

Los Angeles County Office of Education is seeking a qualified vendor to provide comprehensive security officer services across multiple education‑related sites in Los Angeles County. The contract covers staffing of unarmed security officers, desk sergeants, area supervisors, and an area commander, along with required training, background checks, uniform provision, vehicle support, and an integrated guard‑tour management system. Performance will be measured by KPI benchmarks, officer retention goals, and mandatory quarterly reporting. The award will be a one‑year fixed‑price contract with up to four optional one‑year renewals based on performance. • Provide 78,675 straight‑time hours of security staffing annually (plus overtime) across 15+ LACOE locations. • Deliver 18 hours of annual refresher training per officer and achieve ≥ 90 % officer retention. • Maintain a 100 % KPI reporting compliance, including response time, coverage, and incident reporting metrics. • Supply vehicles, uniforms, and a fully operational guard‑tour system with geo‑fencing, NFC, and real‑time dashboards.