Security Access Professional Services

The City of Raleigh is seeking proposals from qualified vendors to provide software and hardware maintenance, repair, and replacement services for the Vykon Security Access Systems across multiple facilities, public safety buildings, and park locations. The selected contractor will be required to provide on-call services for the maintenance, repair, and replacement of the Vykon Enterprise Security System and the Aiphone system. The scope of work includes system maintenance and support, repair and replacement services, personnel and equipment requirements, system expansion and integration, and documentation and reporting. • The City of Raleigh has the right to award contracts to multiple contractors to provide the services. • A detailed scope of services is provided in Section 4 of the RFP document. • The City of Raleigh maintains processes to conduct business with all business enterprises, including small, emerging, growing, under-capitalized, and under-resourced firms and organizations. • Proposers must submit a proposal that includes a cover letter, corporate background and experience, financial information, project understanding and approach, team firm experience and certifications, and cost. • The City of Raleigh reserves the right to reject any or all proposals for any reason and to waive any informalities or irregularities.