Description
The Nevada Department of Motor Vehicles is seeking proposals for a shipping service to pick up and deliver license plates to citizens of the state daily from the License Plate Factory. The successful vendor must provide free shipping software solution that includes a tracking number, the ability to data transfer to the NV DMV, support services, and monthly reports providing performance details. The scope of work includes logistics services, comprehensive transportation services, online systems, primary operations support, packaging supplies, and delivery services.
• The vendor must be able to handle fluctuations in shipping volume ranging from a single parcel and potentially up to over 1,000 units daily.
• The vendor must be able to adapt over time to changes in shipping structure as the DMV moves through their transformation effort.
• The vendor must provide Guaranteed Services with no lapse in coverage.
• The vendor must provide a web-based site with multiple user login capabilities and the ability to generate tracking information.
• The vendor must provide training to LPF staff on the use of the shipping software and be able to provide support during the hours of 6:00am and 3:30pm PST.