RFP 2026-041 Union County Physical Security Technology Platform Modernization

Union County is seeking proposals from qualified security vendors to provide comprehensive physical security solutions, including the installation, maintenance, and support of security cameras, access control systems, card readers, panic buttons, and related hardware and software. The proposed physical security platform must provide an integrated, scalable, and open-architecture solution capable of unifying video surveillance, access control, intrusion detection, and other security-related systems across multiple County facilities. Key features and requirements include: • Unifying security subsystems • Supporting multi-site deployment • Open architecture compatibility • User role management • Secure remote access • Cybersecurity and compliance • Event-driven automation • Futureproofing and scalability • Health monitoring and alerts • Vendor support and documentation The County desires a solution that can serve as the long-term foundation for security operations, consolidating disparate systems into a single environment while enabling proactive expansion and modernization across departments and facilities. Some of the key responsibilities of the selected vendor include: • Conducting a comprehensive inventory of existing physical security hardware and software components • Providing a detailed plan to migrate existing systems into the new platform • Configuring the proposed system platform in alignment with County security and IT policies • Deploying new devices, servers, and software as needed to support integration goals • Implementing user access roles and administrative controls in coordination with County IT and departmental leads • Providing system diagrams, documentation, and updated device inventories • Offering on-site and virtual training for County personnel, including administrators and end users • Delivering quick reference materials and support contact protocols The County expects a proactive, responsive, and transparent support relationship, with defined service level expectations for both routine maintenance and emergency response.