ServiceNow Subscription Renewal FY26-27

The County of San Mateo is seeking quotations for a one-year renewal of its ServiceNow subscription with two additional optional years. The subscription includes various modules such as IT Operations Management, Strategic Portfolio Management, and IT Service Management. The County is looking for a vendor to provide the subscription and support services. The contract will be awarded to the lowest responsive and responsible bidder. • The contract term is for one year with two optional years. • The subscription includes various ServiceNow modules. • The County is looking for a vendor to provide support services. • The contract will be awarded to the lowest responsive and responsible bidder. • The vendor must be registered with the System for Award Management (SAM) and have a Unique Entity ID. • The vendor must comply with all applicable laws and regulations, including the Living Wage Ordinance and the County Employee Jury Service Ordinance.