Housing Counseling Software

The County of James City is seeking a qualified vendor to design, develop, implement, and support a new Housing Counseling Software system to replace its existing platform. The new solution must ensure uninterrupted program operations, meet all reporting requirements, and be user‑friendly for staff, residents, and visitors. Proposals will be evaluated based on technical approach, cost, implementation timeline, and vendor experience. The contract will be awarded to the offeror whose proposal best meets the County’s needs and complies with the URFP specifications. • Replace the current housing counseling software with a modern, compliant system. • Provide full lifecycle services: requirements analysis, design, development, testing, data migration, training, and ongoing support. • Ensure integration with existing County databases and reporting tools. • Deliver documentation and user manuals. • Meet the submission deadline of October 5, 2026.