RFP-2494 – Provide Customer Relationship Management System for Francis Marion University

Francis Marion University seeks qualified firms to deliver a comprehensive Customer Relationship Management (CRM) system that will support enrollment, alumni relations, student services, and fundraising activities. The selected vendor will be responsible for system design, configuration, data migration, integration with existing campus systems, user training, and ongoing support. • Provide a full‑life‑cycle CRM solution tailored to higher‑education processes. • Integrate with current student information, finance, and communication platforms. • Include data migration, customization, training, and post‑implementation support. • Deliver documentation, warranty, and service‑level agreements. • Meet all technical and security requirements outlined in the solicitation.