Description
The City of Austin Development Department is seeking a closed Large Language Model (LLM) solution to assist internal staff and the broader community in accessing accurate information related to development regulations and processes. The primary objective is to reduce the time and effort required to research official source materials, while improving service delivery and ensuring compatibility with existing City technologies. The City is seeking LLM solutions with capabilities in natural language processing, program safety, and user experience. Vendors are requested to provide information on their capabilities, approaches, and relevant experience.
• Natural Language Processing (NLP) capabilities
• Program safety features
• User experience characteristics
• System traceability and auditability
• Core platform capabilities
• Data privacy and protection practices
• Available access formats
• Reporting tools and capabilities
• Methods used to measure response accuracy, customer satisfaction, user experience, and technical performance