National Implementation of the CAHPS Hospice Survey

The Centers for Medicare & Medicaid Services (CMS) is seeking information from small businesses to determine their capability to support the national implementation of the CAHPS Hospice Survey. The survey aims to provide a standardized questionnaire and survey procedures to enable caregivers of patients who died under hospice care to evaluate their experiences with hospice. The ideal contractor should have expertise in hospice care, project management, survey vendor oversight, and data analysis. They should also be able to develop and maintain a complex survey website, provide technical assistance to survey vendors, and conduct data analysis for quarterly public reporting. Some key requirements for the contractor include: • Expertise in hospice care and project management • Experience in survey vendor oversight and data analysis • Ability to develop and maintain a complex survey website • Ability to provide technical assistance to survey vendors • Experience in conducting data analysis for quarterly public reporting • Ability to manage multiple tasks and respond to inquiries from hospices, survey vendors, stakeholders, and the public