The City of Cleveland is seeking an authorized Milestone distributor to renew its video‑management‑system (VMS) software support contracts for XProtect Corporate. The renewal covers both base and device licenses for “One‑Year Care Plus” and “One‑Year Care Premium” tiers, totaling 1 base license and 793 device licenses across the two product families. Bidders must submit sealed, electronic bids with unit prices that include all shipping and handling, and the award will be based on the lowest‑and‑best price combined with delivery time. No substitutions or price increases after award are permitted, and compliance documents (Northern Ireland affidavit, wage‑theft disclosure, MSDS where applicable) are mandatory.
• Milestone VMS support renewal (software licensing & maintenance) for XProtect Corporate.
• Required items: 1 × One‑Year Care Plus Base, 793 × One‑Year Care Plus Device, 1 × One‑Year Care Premium Base, 793 × One‑Year Care Premium Device.
• Vendor must be an authorized Milestone distributor and provide proof, with bids submitted electronically by May 14, 2026 3 PM.
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