Provision of PagerDuty Software and Service

The County of Gwinnett is seeking quotations for a suite of PagerDuty software licences and associated support services to be used internally for a 12‑month period beginning August 17, 2026. Vendors must supply the quantities listed, be able to deliver the licences within 90 days of award, and meet standard procurement certifications. • Items include PagerDuty Platform Business licences (110 units), Business Pack of 50 Users (2 packs), Stakeholder licences, Live Call Routing, and Premium Support. • No budget is disclosed; pricing is to be proposed by vendors. • Required attachments: non‑collusion certification, three references, and completion of the legal business name/address section. • Delivery is FOB Destination to the County’s purchasing address; payment via electronic methods (virtual credit card or direct deposit). • Evaluation will be based on lowest responsive and responsible offer; penalties apply for late delivery.