Description
This solicitation calls for a software upgrade of the BSC (Business Service Center) Application “Xtender” to its latest version for the State of Alabama. The work is a quick‑quote, sole‑source award with a maximum contract ceiling of $25,000, covering licensing, installation, testing, and post‑implementation support. The vendor must be registered in Alabama Buys, comply with all standard Quick‑Quote terms (including E‑Verify, electronic payment, and a 5 % price‑escalation cap), and deliver the upgraded application within the contract period.
• Upgrade the existing Xtender application to the current version, including any necessary patches and configuration changes.
• Provide installation services, system testing, user acceptance testing, and documentation of the upgrade process.
• Offer post‑implementation support and warranty for a defined period after go‑live.
• Contract is limited to $25,000 total value, with a possible one‑year renewal (up to five‑year total term) if additional work is required.
• Supplier must be registered on Alabama Buys, comply with E‑Verify (if applicable), and accept electronic payment methods at no extra cost.