Description
The US Army is seeking a contractor to provide local exchange services, including analog and digital access transport services, at Camp Merrill in Georgia. The contractor will be responsible for providing all necessary transmission facilities, equipment, and maintenance to support these services. The contract will include a base year and option years, and the contractor must be able to provide services within 120 calendar days of contract award. The contractor must also be able to provide diversity for local communications services and ensure that all circuits are clearly tagged and tested. The contractor will be required to provide a point of contact for the government to report service outages and must be able to respond to and correct outages within specified time limits.
Some key features and services that the contractor must provide include:
• Dial tone
• Direct inward dialing
• Direct outward dialing
• Dual Tone Multi-Frequency (DTMF) capability for local exchange and long distance access
• Equal access
• Call blocking for Numbering Area Plan (NPA) 900 and NPA 976
• Block Operator Assistance (0+ & 00+)
• E911/911 services in all cases and 311 services where available
• Non-published directory number
• Service disconnect with referral service of at least three (3) months after a customer’s number has been changed or disconnected
• Block Directory Assistance Call Completion (DACC) and Directory Assistance
• Block third-party billing
• Block 10-10 dialing
• Block Collect Calls
• Block Automatic Call Return Feature