OWCP Pharmacy Bill Processing Services Notice of Intent to Sole Source

The U.S. Department of Labor's Office of Workers' Compensation Programs (OWCP) intends to issue a sole source award contract to Conduent Federal Solutions for pharmacy bill processing services. The contractor will be responsible for processing bills, handling inquiries, and providing other related services. The primary goals of the OWCP bill processing strategy include ensuring efficient, accurate, and timely bill processing, as well as providing claimants with timely authorization for covered benefits. The contractor will also be required to provide standard reports, implement state-of-the-art capabilities, and comply with federal requirements. • The contractor will interface with OWCP District Offices and National Office staff. • The contractor will be responsible for all inquiries regarding bills and appeals. • The contractor will provide a user interface for case management functions. • The contractor will establish a framework for continuous improvement. • The contractor will comply with federal requirements for financial and benefit systems.