RFP-26-27-017-Animal Services Mgmt. and Operations Assessment

The City of Danville is seeking qualified firms to conduct a comprehensive assessment of its Animal Services Management and Operations. The effort will evaluate current animal shelter processes, field operations, staffing, regulatory compliance, and overall service delivery, culminating in actionable recommendations to improve efficiency, animal welfare outcomes, and community engagement. • Conduct a full review of existing animal services policies, procedures, and performance metrics. • Perform on‑site observations and interviews with shelter staff, field crews, and key stakeholders. • Deliver a written report with findings, best‑practice benchmarks, and a phased implementation plan for improvements. • Provide a presentation to city officials and an optional workshop to facilitate adoption of recommendations.