Description
Cherokee Nation Entertainment is seeking a qualified vendor to design, develop, configure, pilot, and deploy a multi‑property “Secret Shop Platform” that enables mystery‑shopping audits across its hotels, casinos, restaurants, retail, and spa locations. The solution must include a web‑based scoring engine, a mobile audit app with mandatory photo capture, reporting dashboards, training materials, and optional integrations such as SSO and Power BI. The contract will be awarded on a best‑value basis, with payment tied to eight‑week milestone schedule.