RFQ 2204. Agent Hardware, Parts, and Services

Massachusetts State Lottery Commission is seeking qualified vendors to supply, maintain, and service agent‑location hardware, associated peripherals, spare parts, and related support services for its retail‑agent network. The solicitation is a Phase I RFQ that only requires qualification documentation (no pricing) and will feed subsequent Requests for Responses for individual purchases. Vendors must demonstrate at least three years of experience, provide extensive corporate, financial, and legal disclosures, and meet strict inventory‑management labeling requirements. • Scope includes full‑service terminals, compact terminals, mobile terminals, ticket checkers, player‑activated terminals, miscellaneous equipment, spare parts, and repair/maintenance services. • Mandatory documentation: cover letter, statements of qualifications, numerous ATTM forms (contract, terms & conditions, W‑9, tax‑compliance, EFT, non‑collusion, insurance, etc.), financial statements, litigation disclosures, and supplier‑diversity plans. • Qualification period runs through 28 Feb 2029 with rolling enrollment until 30 Nov 2028; successful bidders will be placed on a qualified list for future quarterly awards.