Description
The U.S. Food and Drug Administration (FDA) is seeking a service and maintenance agreement for six Applied Biosystems 7500 Fast Real Time Polymerase Chain Reaction (PCR) Systems. The agreement will cover the period from May 1, 2026, to April 30, 2027, with four optional one-year periods. The selected vendor will be responsible for providing corrective and remedial repair services, preventive maintenance, and technical support for the PCR systems. The vendor must have formally trained and certified Original Equipment Manufacturer (OEM) technicians/engineers and must provide unlimited technical support.
• The agreement will cover six Applied Biosystems 7500 Fast Real Time PCR Systems with specific serial numbers.
• The vendor must provide on-site service technicians with an Enhanced Driver's License (EDL) or appropriate identification to gain access to government facilities.
• The vendor must provide all necessary parts, components, and subassemblies for repairs and maintenance.
• The vendor must provide a field service report/ticket after each service call or maintenance visit, detailing the work performed and the parts replaced.
• The vendor must comply with Section 508 accessibility standards and provide an Accessibility Conformance Report (ACR) with their quote.