Description
The U.S. Army Corps of Engineers (USACE), Baltimore District (NAB) is seeking sources for the operation and maintenance (O&M) of HURREVAC, a real-time data analysis tool used by state and local emergency management officials to make informed decisions during hurricane evacuations. The selected contractor will be responsible for maintaining continual verification and monitoring of data sources and feeds, monitoring system performance, updating database files, operating and maintaining user base and authentication, and providing user technical support. The contract will be a competitive, firm-fixed-price services contract for a period of 12 months.
Some key responsibilities of the contractor include:
• Maintaining continual verification and monitoring of data sources and feeds
• Monitoring system performance through the contractor-built monitoring system
• Updating database files, including hurricane tracking error values, hurricane evacuation study data, evacuation zones and clearance time data, forecast and storm surge products, and other National Hurricane Program products
• Operating and maintaining user base and authentication and providing user technical support
• Maintaining primary and secondary backup personnel during the contract period that have full working knowledge of the program coding, data feed coding, and overall system support and maintenance
• Maintaining database hosting capabilities for the transportation model, RtePM
• Coordinating with USACE and FEMA to resolve all major problems, issues, concerns, or modifications and/or improvements, and documenting actions taken