Description
The National Institute on Aging (NIA) intends to negotiate and award a purchase order without providing for full and open competition to Sartorius Corporation for the maintenance of two CO2 incubators. The purpose of this acquisition is to provide maintenance for the equipment, which is used by the Center for Alzheimer’s and Related Dementias. The contractor will provide preventative maintenance support, install new instrument software upgrades, and train staff in the use of the new software. The contract is expected to be a fixed-price purchase order with a period of performance from June 1, 2026, to May 31, 2027.
• The contractor must provide maintenance and repair support for the Sartorius instruments, including all labor, travel, and replacement parts necessary.
• The contractor must provide OEM-certified replacement parts and software upgrades.
• The contractor must provide instrument service by original manufacturer-certified trained technicians from Sartorius Corporation.
• The contractor must acknowledge repair requests within 24 business hours and provide an onsite visit from a technician within 72 business hours.