The Department of Homeland Security’s Homeland Security Investigations office intends to award a firm‑fixed‑price, sole‑source contract to Pen‑Link, Limited for telecommunications analysis software support to the HSI Technical Operations Center. The effort includes a 12‑month base period with four optional 12‑month extensions (potential total of 5 years). Interested parties may submit a one‑page capability statement by the response deadline. Key functional requirements include massive data ingestion (≥10 TB), support for CALEA/Title III intercepts, real‑time analytics, 3‑D mapping, de‑confliction tools, Azure‑based generative AI assistance, and strict ICE/HSI security boundary compliance.
• One‑page response due 26 Oct 2026 10:00 AM ET (email subject “Telecommunications Analysis Software Support”).
• Scope covers software support, maintenance, AI integration, secure cloud hosting, and ongoing technical assistance.
• Requires ability to handle ≥500 concurrent users, unlimited storage, CALEA‑compliant live intercepts, and integration with HSTF de‑confliction platform.
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