Enterprise Generative AI Chatbot Solution

Enterprise Generative AI Chatbot SolutionPUR-RFP2025.10.10113Closing Date: 12/15/2025 12:00:00 PM PTDetail:Solicitation OverviewThe City of San José (“City”) is soliciting proposals from qualified vendors to provide a secure, enterprise-wide platform built on pretrained transformer technology to deliver an Enterprise Generative AI Chatbot (the “Solution”).SALES TAX: Do not include sales tax in your solicitation response. The City will work with the selected vendor to establish the applicable tax for contract award.ESTIMATED QUANTITIES: Any quantities specified herein are the City's best estimate of the quantities that will be purchased; however, they are not guaranteed. Any variations from these estimated quantities shall not entitle the bidder to an adjustment in unit pricing or rates.ELECTRONIC SUBMISSION: All responses to this solicitation must be submitted online through Biddingo, including all required forms and documentation, if applicable. Any questions regarding how to register with Biddingo or how to submit a response to this solicitation should be directed to Biddingo at (800) 208-1290 or by email to [email protected] OF AWARD IS NON-PRICE DETERMINATIVE: This solicitation shall be awarded based on an evaluation of “best value” as per the evaluation criteria specified in the solicitation documents.LOCAL/SMALL BUSINESS ENTERPRISE PREFERENCE: The City’s Local and Small Business Enterprise (LBE/SBE) Preference is applicable to this solicitation. If your business has an office in Santa Clara County and a valid City of San José Business Tax Certificate, then you should refer to the solicitation documents for further information on applying for this preference. This preference may not be requested after the solicitation closing date/time.SOLICITATION DOCUMENTS: Please refer to the solicitation documents, attachments, and forms for further details and requirements.COOPERATIVE CONTRACT: The provisions and pricing of any agreement or agreements resulting from this solicitation may be extended to any Municipal, County, Public Utility, Hospital, Educational Institution, or any other non-profit or governmental organization (Public Agency). Public Agencies wishing to leverage such provisions and pricing will be responsible for issuing their own purchase documents and making any required payments to the Contractor. Such purchase documents shall include a clause that will hold harmless the City of San Jose from all claims, demands, actions or causes of actions of every kind resulting directly or indirectly, arising out of, or in any way connected with the use of any agreement or agreements resulting from this solicitation.Contractor will pay a rebate of 2 percent of the gross amounts it receives from the sales of any products or services it makes under agreement or agreements it enters into pursuant directly or indirectly to the results of this solicitation.