Description
The Department of Veterans Affairs is seeking information from potential vendors for a maintenance and repair contract for Stryker endoscopy equipment at the Rocky Mountain Regional VA Medical Center. The contract will cover the maintenance and repair of various endoscopy equipment, including camera heads, light sources, and laparoscopes. The contractor will be required to provide labor, parts, and supplies necessary to perform scheduled and unscheduled maintenance, as well as corrective maintenance. The contract will have a term of 12 months, with 4 possible option years.
• The contractor must have a Stryker certified technician to perform maintenance and repairs.
• The contractor must provide remote support to local technicians over the phone.
• The contractor must provide on-site response within 48 hours from receipt of a service request.
• The contractor must provide an unlimited number of repairs or replacements of the equipment, if due to normal use/wear.
• The contractor must provide training to user/handling personnel and surgeons in the safe and effective use of the equipment.