Internet and Phone Service for Public Library

The City of Cedar Rapids is seeking a provider to offer internet and phone services for the Cedar Rapids Public Library locations. The contract will be for a period of 5 years, with the option to renew. The provider will be responsible for providing all necessary labor, services, transportation, equipment, materials, and other items necessary to provide internet and phone services. The proposal should include a cover letter, executive summary, company background and experience, response to scope of services, and service level agreement. • The provider must have experience in providing similar services to other clients. • The provider must have a plan for implementation and technical support. • The provider must have a service level agreement that meets the city's requirements. • The provider must have a pricing structure that is all-inclusive and firm-fixed. • The provider must have a plan for providing internet and phone services to the library locations.