S209-- Fisher House Linen Laundry Service

The VA is conducting market research to identify qualified vendors that can provide full‑service, hospitality‑grade linen laundry for the Fisher House supporting the John L. McClellen VA Medical Center in Little Rock. The effort is a Sources‑Sought Notice (SSN) that requests capability statements rather than formal bids. Respondents must submit the required information by 23 Oct 2026 8 AM CST. The eventual contract will likely include a base year with up to four option years, two laundry pickup/delivery days per week, strict handling of contaminated linens, and performance metrics limiting complaints. • Service scope: laundering of towels, sheets, blankets, mattress pads, shower curtains, etc., separate from patient‑care linens and meeting hospitality‑grade standards. • Contract structure: 1 base year plus up to 4 consecutive option years; two service days per week with defined pick‑up/delivery windows; emergency response within 2 hours. • Vendor requirements: licensed laundry provider, ability to handle contaminated items, provide approved carts, maintain records, and meet performance objectives (≤ 2 complaints/month).