The National Center for Advancing Translational Sciences (NCATS) requires a service and maintenance agreement for a Thermo Electron Q-Exactive HF-X mass spectrometer and associated Vanquish system components. The agreement should include annual preventive maintenance visits, corrective maintenance services, technical support, software and firmware updates, and access to OEM knowledge base resources. The required service must be performed by OEM-certified Thermo Electron Field Service Engineers and meet specific minimum characteristics.
• The service agreement is for a base year and two option years.
• The equipment is proprietary to its manufacturer, and Thermo Electron North America LLC is the sole provider of maintenance for this equipment.
• The Government is seeking a non-competitive proposal, but interested parties may submit a capability statement or proposal.
• The period of performance is from 4/23/2026-4/22/2027, with option years from 4/23/2027-4/22/2028 and 4/23/2028-4/22/2029.
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