The Department of Veterans Affairs is seeking a contractor to provide ambulance services for the Charleston CBOC. The contractor will be responsible for providing all vehicles, personnel, management, supplies, equipment, and necessary reporting for the provision of Basic Life Support (BLS), Advanced Life Support (ALS), Specialty Care Transport (SCT), and Critical Care Transport (CCT) services. The contractor will be required to utilize the VetRide Vendor Portal or VA-Approved Transportation Software to receive and respond to electronic trip requests, submit claims, and update ride status. The contractor must have the capability to receive orders, update ride status, and input trip costs and other required data through this portal. The contractor must also provide 16 hours of orientation training for each employee and ensure that all employees have the necessary certifications, licenses, and training to perform their duties.
• The contractor will be required to provide ambulance services 24/7, including holidays and weekends.
• The contractor will be responsible for transporting patients to and from the Charleston CBOC and other healthcare facilities.
• The contractor will be required to provide reports and documentation as specified in the contract.
• The contractor will be subject to inspections and audits by the VA to ensure compliance with the contract terms and conditions.
• The contractor will be required to have a valid driver's license and insurance for all drivers.
• The contractor will be responsible for maintaining all equipment and vehicles in good working condition.
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