Change Order Notice: Call Center Services Extension of Sourcewell contract 071321-CEN

The Illinois Secretary of State's office is extending the current contract with 22nd Century Technologies to 6/30/26. The cooperative contract is through Sourcewell and is contract 071321-CEN. The cost of the extension is $602,000. • Call center and software services are required, with an estimated cost for software and staffing. • The contract is for an extension of existing services, with no new services being added. • The contract is being extended due to the need for continued call center and software services. • The Illinois Secretary of State's office is the purchasing agency. • The contract is being extended through an open market purchase method.