Description
The Syracuse City School District seeks a vendor to provide a comprehensive substitute‑management system that fully integrates with its Oracle Cloud Fusion platform (SCSDConnect). The contract includes software licensing, implementation, data migration, training for roughly 610 HR administrators, and ongoing 24/7 support for a three‑year base term with two optional one‑year extensions. The solution must automatically generate substitute job requests from absence entries, support bidirectional time‑punch synchronization, meet 99.999 % uptime during peak school hours, and comply with SOC 2 Type II, FERPA, and NY Education Law security requirements.
• Deliver a cloud‑based substitute‑management platform that integrates with Oracle Cloud Fusion (Oracle Time & Labor) and automates job creation.
• Provide full implementation services, data migration (current employee data only), live training for ~610 district administrators, and 24/7 technical support.
• Guarantee 99.999 % system uptime during 5 AM‑5 PM ET weekdays, supply immutable audit logs, and meet SOC 2 Type II security certifications.
• Contract term: 3‑year base (July 1 2027‑June 30 2030) with two optional one‑year extensions; award expected November 4 2026.
Attached files
Contact
Michael Puntschenko(Chief Financial Officer)
(315) 435-4826