Body Repair and Painting Services for Small-Medium Duty Vehicles and Equipment

The City of Norwalk is seeking a qualified automotive body shop to provide repair and painting services for its small‑ to medium‑duty fleet supporting the Norwalk Transit System. The contractor must have a fully equipped body shop with paint booth, frame‑straightening equipment, and the ability to supply new OEM parts, perform decals removal/re‑application, and provide a one‑year workmanship warranty. Work is performed on an as‑needed basis, with on‑site estimates delivered within five business days and a 14‑day turnaround for more detailed off‑site assessments. The contract runs from July 1 2026 through December 31 2026. • Provide body repair, painting, frame straightening, wheel alignment, glass, and HVAC services for sedans, SUVs, light‑ and medium‑duty trucks/vans. • Use OEM or approved equivalent parts; maintain strict color‑matching standards (4–6 mil coats). • Must hold $1 M general liability, $1 M auto liability (or $10 M for charter‑bus firms), workers’ compensation, and provide a one‑year warranty. • All work requires written authorization; the City will transport vehicles for off‑site work at no charge. • Contractor may not subcontract without prior City approval and must submit detailed estimates using a computerized estimating system.