Request for Information - Information Technology Global Operations

The Department of Defense Education Activity (DoDEA) is seeking information from small businesses to assess their capability to provide global Information Technology Support Services (ITSS) as described in the Draft Performance Work Statement (PWS). The required services include Security Operations Center (SOC) support, DevSecOps and cloud-native application development, enterprise device management, enterprise network operations center (NOC) support, cloud operations (CloudOps), agile project management, business case and requirements analysis, and technical writing. The selected contractor will be expected to provide comprehensive global IT services, including 24x6 SOC monitoring and incident response, enterprise device management, NOC support, DevSecOps development, CloudOps, agile project management, business case development, and technical writing. • The contractor must have experience with Microsoft Sentinel/Defender, Azure Data Explorer, and incident response. • The contractor must have experience with Secure SDLC and DevSecOps methods, including requirements, design, coding, testing, SAST/DAST, quality gates, CI/CD pipelines, Zero Trust integration, and traceability. • The contractor must have experience with Intune, Entra ID, Autopilot, Apple School Manager/MDM, ChromeOS, and IoT management. • The contractor must have experience with Google Workspace and Azure administration, Zero Trust IAM, configuration reviews, incident response, and meeting availability AQLs.