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  5. ›Freshworks Freshservice

Department of Education·South Carolina

Freshworks Freshservice

Closes 9/11/2026$8k – $15kRequest for Quotation
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Description

The South Carolina Department of Education is seeking to procure Freshworks Freshservice enterprise‑level software licenses for its statewide use. The procurement includes a primary Freshservice Enterprise Annual license, a single Freddy Co‑Pilot add‑on license, and an Asset Pack add‑on covering 500 assets. Bids must be submitted by the specified deadline, and the vendor will provide the software licensing, associated support, and implementation assistance as required. • Freshservice Enterprise Annual license (Enterprise‑level) • One Freddy Co‑Pilot add‑on license • Asset Pack add‑on covering 500 assets • Submission deadline: September 11 2026 – 9:00 am • Point of contact: Paula Piester (phone (803) 734‑8231, email [email protected])

Attached files

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Contact

Paula Piester

[email protected]

(803)734-8231

Key dates

Opened
9/3/2026
Closes
9/11/2026

Last updated

Details

Type
Request for Quotation
Industry
Information Technology and Software Development
NAICS
511210

Budget estimate

$8,000 – $15,000

No contract value is disclosed. Based on typical Freshservice Enterprise pricing (approximately $100–$150 per user per month) and assuming a modest deployment of around 80–100 users plus the add‑ons, the annual spend would likely fall between $8,000 and $15,000. This range accounts for license costs, the single Freddy Co‑Pilot add‑on, and the 500‑asset pack, as well as potential implementation or support fees.

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